The beststeel promise
We pride ourselves on developing excellent business relationships with our employees and clients to provide unparalleled customer service and a guarantee that cannot be matched by any of our competitors.
Our warranty is that the hot-dipped galvanised steel product provided by BestSteel will not rust for at least 8 years.
We offer a 10 year Guarantee on Workmanship and Materials associated with this installation.
BestSteel hereby offers the following guarantee terms in relation to this installation. All BestSteel gates, fences and balustrades are guaranteed against defective workmanship and/or defective materials for a period of 10 years starting from the installation completion date.
The following exclusions apply to the Guarantee:
This guarantee does not cover any problem in the event the consumer fails to adequately maintain the product or misuses the product.
This guarantee does not cover any accidental damage, wear and tear and misuse of the product.
The choice of whether materials are either repaired or replaced is at the sole discretion of the Installing Company. This guarantee is not transferable. This guarantee should be retained and kept in a safe place for future reference.